REAL CUSTOMER CARE & ENGAGEMENT
We want to work with you to keep your customers engaged and happy. We know that the most important part of your business is your customer so we make them the most important part of ours, freeing your time to focus on other tasks to scale your business.
About Us
We are a global customer experience business with our roots in Durban, South Africa.
We work with leading global brands to manage their customer support and care. we’re in the perfect time zone to offer 24/7/365 support to you and your customers. Customers want support when they need it not when you’re available. With over 35 years of direct sales and customer care experience we’re ready to help you retain, upsell and increase your NPS scores in record times.
Bring Your Customers To The Center Of Your Business
Our Services
We use the latest technology to propel your customer care into the future. We’re ready to engage where it matters for your customers, sms, phone, email, social and the metaverse.
Customer Support Services
If you are like many business owners, you have likely considered outsourcing customer support services in the past...
Contact Center Services
You don’t have to be a huge business conglomerate or established company to consider business process outsourcing (BPO)...
Inbound Call Center Services
Inbound Call Center Services are the lifeblood of any business. A properly functioning call center can save your company time and money...
Live Chat Support Services
Phone lines play a significant role in customer experience management, but there is much more to consider...
Email Support Services
If you’re like most business owners, you know that time is precious and your resources are limited...
Content Moderation Services
There’s no doubt that online content is a huge part of today’s society. It’s easy to find information and entertainment online...
What People Say
Testimonials
John Doe
26. January, 2023.
I have worked with 2CanTalks for many years. The company has always provided excellent service . They have proven to be extremely flexible as we have done a wide variety of projects over the years.
Sipho Mahlangu
26. January, 2023.
The entire 2CanTalks team, are wonderful to work with. Whether it’s recommending new lists to try or ways to generate revenue for our other business areas, the 2CanTalks Team is always so responsive and helpful in recommending best practices.
Adah Rajesh
26. January, 2023.
2CanTalks is the Most Professional Company I’ve Ever Seen ,Their Work is Amazing Quality and Attention to Customers make the Working Process Pretty Awesome.